Step 1
Have your membership card at hand.


Step 2
Identify the product corresponding to your membership and click on the corresponding tab below.


Step 3
Once you are on the dedicated tab, identify the two first digit numbers of your policy number to get to the right documents.

 

If you are facing difficulties to find your documents, you can call 8000 1060 for assistance.

 

Download your Reimbursement Form here

Download your International Emergency Medical Assistance here

Health Perfect
Product
First 2 digits of 
your policy number
Material
Health Perfect 1
Health Perfect 1 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 2
Health Perfect 2 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 3
Health Perfect 3 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 4
Health Perfect 4 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 5
Health Perfect 5 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 6
Health Perfect 6 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Perfect 7
Health Perfect 7 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure - Standard
Product
First 2 digits of 
your policy number
Material
Health Secure 1 - Standard
Health Secure 1 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 2 - Standard
Health Secure 2 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 3 - Standard
Health Secure 3 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 4 - Standard
Health Secure 4 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 5 - Standard
Health Secure 5 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 6 - Standard
Health Secure 6 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 7 - Standard
Health Secure 7 - Standard 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 3+ - Standard
Health Secure 3+ - Standard Qatar - 75
Health Secure 4+ - Standard
Health Secure 4+ - Standard Qatar - 75
Health Secure 5+ - Standard
Health Secure 5+ - Standard Qatar - 75
Health Secure - Enhanced
Product
First 2 digits of 
your policy number
Material
Health Secure 1 - Enhanced
Health Secure 1 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 2 - Enhanced
Health Secure 2 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 3 - Enhanced
Health Secure 3 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 4 - Enhanced
Health Secure 4 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 5 - Enhanced
Health Secure 5 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 6 - Enhanced
Health Secure 6 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 7 - Enhanced
Health Secure 7 - Enhanced 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Health Secure 3+ - Enhanced
Health Secure 3+ - Enhanced Qatar - 75
Health Secure 4+ - Enhanced
Health Secure 4+ - Enhanced Qatar - 75
Health Secure 5+ - Enhanced
Health Secure 5+ - Enhanced Qatar - 75
Group Plans
Product
First 2 digits of 
your policy number
Material
Group Plan
Group Plan 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 
(Outside UAE)
Essential Benefits Plan
Network
AQUA or Jade or Maxcare
Material
Essential Benefits Plan
Essential Benefits Plan 13, 14, 15 (Dubai)